E-commerce companies have huge amounts of customer and product data that can unfold considerable added value with AI – but only if strategy, technology selection and integration are right. Softstorm analyses your shop, your customer data and your growth goals and develops an AI roadmap that measurably improves conversion rate, customer lifetime value and support costs.
AI Readiness Score
54/100
Recommendations (0/3)
E-commerce companies have huge amounts of customer and product data that can unfold considerable added value with AI – but only if strategy, technology selection and integration are right. Softstorm analyses your shop, your customer data and your growth goals and develops an AI roadmap that measurably improves conversion rate, customer lifetime value and support costs.
Where are the biggest revenue and savings potentials in your shop? We analyse customer journey, abandonment rates, support volume and product recommendations – and prioritise the AI applications with the fastest ROI.
From personalisation engines to AI support chatbots: we compare providers independently of vendors and recommend the solution that fits your shop platform, your budget and your assortment.
Before you invest in a full AI platform, we test the most promising application – e.g. personalised product recommendations or automated customer support – and measure the impact on conversion and customer satisfaction.
AI only works with clean data from the order system, inventory management and CRM. We plan the integration into Shopify, WooCommerce or Shopware – without data silos and without manual transfer.
So that your team uses AI tools in everyday work, we train in a practical way: AI-supported copywriting for product descriptions, AI analysis for campaigns, smart reply suggestions in support – directly applicable from day one.
We define clear KPIs – conversion rate improvement, support ticket reduction, average order value – and regularly measure the success of your AI investments. What does not deliver gets optimised.
We analyse your processes, goals and challenges – free and non-binding. You get an honest assessment of where AI really helps you.
We build a tailored solution and integrate it seamlessly into your existing tools and workflows – without interrupting your operations.
After go-live we actively support you: we monitor the results, keep optimising and adapt the system as you grow.
higher conversion rate
automated customer support
ROI in the first year
Strategic AI consulting for companies – from the potential analysis through technology selection to successful implementation.
Automated product recommendations, support chatbots and cart follow-ups for more revenue and faster customer service.
Intelligent agents that take over tasks on their own, make decisions and automate processes around the clock.
We analyze your processes, identify automation potential and show you which digital systems really make sense.
